{"id":16,"date":"2008-04-11T05:50:11","date_gmt":"2008-04-11T05:50:11","guid":{"rendered":"http:\/\/rahu.dk\/martynlowe\/?p=16"},"modified":"2011-03-28T17:20:10","modified_gmt":"2011-03-28T17:20:10","slug":"i-hate-the-word-%e2%80%98customer%e2%80%99","status":"publish","type":"post","link":"http:\/\/www.theproject.me.uk\/?p=16","title":{"rendered":"I hate the Word &#8216;Customer&#8217;"},"content":{"rendered":"<p>I hate the Word &#8216;Customer&#8217;.<\/p>\n<p>As a passenger I keep being refereed to as a &#8216;customer&#8217;,<br \/>\neven thought as a &#8216;citizen&#8217; I part own the public transport<br \/>\nwhich I use.<\/p>\n<p>Within libraries I keep hearing the expression<br \/>\n&#8216;Library Customers&#8217;, even though they might better be<br \/>\nrefereed to as Library Users.<\/p>\n<p>The word customer is defined as someone who buys goods<br \/>\nor services.<\/p>\n<p>Call me a linguistic pedant, but just how am I buying<br \/>\nsomething from myself?<\/p>\n<p>This is why it&#8217;s about time we should all refuse to use that<br \/>\nugly work, &amp; go back to the use the word &#8216;Passenger&#8217; as<br \/>\nwe travel, &amp; say &#8216;Library User&#8217; within all public libraries.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I hate the Word &#8216;Customer&#8217;. As a passenger I keep being refereed to as a &#8216;customer&#8217;, even thought as a &#8216;citizen&#8217; I part own the public transport which I use. Within libraries I keep hearing the expression &#8216;Library Customers&#8217;, even though they might better be refereed to as Library Users. The word customer is defined &hellip; <a href=\"http:\/\/www.theproject.me.uk\/?p=16\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">I hate the Word &#8216;Customer&#8217;<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[11],"tags":[],"_links":{"self":[{"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=\/wp\/v2\/posts\/16"}],"collection":[{"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=16"}],"version-history":[{"count":0,"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=\/wp\/v2\/posts\/16\/revisions"}],"wp:attachment":[{"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=16"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=16"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.theproject.me.uk\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=16"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}