I hate the Word ‘Customer’.
As a passenger I keep being refereed to as a ‘customer’,
even thought as a ‘citizen’ I part own the public transport
which I use.
Within libraries I keep hearing the expression
‘Library Customers’, even though they might better be
refereed to as Library Users.
The word customer is defined as someone who buys goods
Call me a linguistic pedant, but just how am I buying
something from myself?
This is why it’s about time we should all refuse to use that
ugly work, & go back to the use the word ‘Passenger’ as
we travel, & say ‘Library User’ within all public libraries.