I hate the Word ‘Customer’.
As a passenger I keep being refereed to as a ‘customer’,
even thought as a ‘citizen’ I part own the public transport
which I use.
Within libraries I keep hearing the expression
‘Library Customers’, even though they might better be
refereed to as Library Users.
The word customer is defined as someone who buys goods
or services.
Call me a linguistic pedant, but just how am I buying
something from myself?
This is why it’s about time we should all refuse to use that
ugly work, & go back to the use the word ‘Passenger’ as
we travel, & say ‘Library User’ within all public libraries.